Make a referral to Children's Services

Anonymous referrals Please note you are able to make a referral via the portal and request that C-SPOC deal with your referral anonymously. In the referral form there is an option which allows you to select that you would prefer to remain anonymous. However, C-SPOC ask you to set up an account (which includes your contact details) to ensure your concerns are appropriately and expediently dealt with, in the best interests of the children you are worried for. We may use your details to contact you for further information to help identify the family you are referring, and to clarify points around the concerns you are raising. Please note that parents cannot make an anonymous referral regarding their own children

Privacy Statement – how we will handle the information you share. You are making a request for service to a multi-agency single point of contact, we may share information in this form with our partners including the Police, to ensure we provide the right service to the child or family. We do this in accordance with our statutory duties under the Children's Act 2004. We will handle the information you have provided in line with the provisions and requirements of the General Data Protection Regulation and the Data Protection Act 2018. We hold all personal information in confidence with only the necessary people able to see or use it. Full details on how Southend City processes information is available at young persons and childrens services privacy notice

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